I've spent 15 years inside complex organizations - banks, manufacturers, government platforms, global retailers - figuring out why things don't work for the people who use them, and building the design systems, teams, and thinking to fix that.

I'm not a specialist in one thing. I connect things. Design to technology. Technology to business. Business to the people actually doing the work. That's where most of the real problems live, and it's where I'm most useful.

I work best when the environment is undefined, the stakes are high, and someone needs to bring clarity to a room full of competing priorities. I've done that at Microsoft, TD, Manulife, Telus, Manulife, and others I can't name publicly.

Outside of client work, I paint. It's not separate from how I design - it's the same instinct. Structure, composition, what's essential and what isn't. I also built a rental brand in Barbados from scratch, which taught me more about brand strategy, hospitality design, and what people actually want from an experience than most client briefs ever have.